If they are fixing the problem, what's the issue? Maybe I read your comment wrongAll items have been checked...the problem is the seat heater module has melted and this is a safety issue, as it can cause a fire. Toyota already had a recall on older models and the concern is obviously that they have not fixed the problem so future cars /trucks will continue to experience this issue. Read the Tacoma forums, they have rallied together and contacted the NHTSA with complaints and Toyota is fixing the problem. Yes fixing it and at NO cost to the customer regardless of the warranty status as they do not want another recall on their record The more folks that file complaints for this issue the better chance there will be a recall and all customers will be made aware of this important fire hazard.
I think you're throwing the baby out with the bathwater if you're looking for another truck manufacturer based on a non-working seat warmer. What year is your truck?Took truck in to dealership and told them at least three times to look at the seat amp module. I even gave them pics off the internet so they could see what it looked like...since I wasn't sure they'd know lolololo. The Rep just called and told me the element is burned out and will cost me 865.00. I asked what they saw when they unsnapped the amp module and he said, " I don't know I'm not back there with the techs".
Nice response, but actually what you'd expect from the Toyota Service department. They don't give a hoot about you after you Leave the lot or only when they can talk you into paying outrageous fees to fix something they've conquered up. I will never buy a Toyota truck again and will shout it from the roof tops.
I've filed a complaint with the NHTSA and will follow-up with them concerning how Toyota handled the situation and the bogus reason they came up with as to why the seat heater is broken all in an effort to avoid a company RECALL and make 865.00. The best part is that my truck didn't catch on fire and cause me to have an accident injuring me and anybody else associated with the truck. The worst part is that they are not owning up to another one of their failures and only will after someone is hurt or killed...but then that seems to be the only time Toyota takes action and fixes anything...you all remember the accelerator fails that killed folks...what a sad commentary on this organization that they would rather it come to that then take responsibility for a part failure and issue a recall to fix a problem.
If they said the element is burned out, maybe the element is burned out. If you do end up getting another truck, don't buy a Chevy. I had a heating element on mine that had to be replaced under warranty. I'd hate for you to have to go through this again.Took truck in to dealership and told them at least three times to look at the seat amp module. I even gave them pics off the internet so they could see what it looked like...since I wasn't sure they'd know lolololo. The Rep just called and told me the element is burned out and will cost me 865.00. I asked what they saw when they unsnapped the amp module and he said, " I don't know I'm not back there with the techs".
Didn't see your intro post; Welcome aboard!Hello,
I'm hopeing there are more folks out there with failing seat heaters as I've found on the Tacoma site? If so, can you all please let me know your course of action to get a fix at no cost (out of warrenty) Tkx