asThanks for the reply. Yes, it was set up as Corporate. I got some guidance from a Camry forum and, after previously trying 14.30 and 14.20, I was successful with 14.10. Win10, 32 bit, 1.4.1 cable, TIS 14.10.028, region: North America, User: dealer. Manually entered the car info and Health check and Customize showed up.
captaintofuburger stated can you please provide the link as this will allot of people having similar issue