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Out of the blue one day my radio just started rebooting, got it into the dealership and they said no problem will just apply a software fix and you’ll be on your way. They applied the fix I got a half a mile from the dealership and it started rebooting constantly again. I took it back in my service advisor said he immediately said I will have to order you a new radio. Fast forward one month and about six or seven calls to him to see what the status is and get in the same ole answer it’s backordered. I’ll file complaint with the national Toyota office and I get a resolution specialist calling me back within a day. I’m told that it’s on back order from Panasonic. With no ETA. In the meantime I try to use the USB plug below the radio and it’s not working either. A resolution specialist call me back from the national Toyota office yesterday telling me they had talk to Panasonic and it was still gonna be another two weeks that things are on back order.

Anybody else having problems?
 

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No idea if this is the case with the Panasonic unit but just about everything I've ordered that is made in China has been delayed for the past 2-weeks because of Coronavirus. If (and that's a big IF) that's the case there's really little Toyota can do.
 

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Out of the blue one day my radio just started rebooting, got it into the dealership and they said no problem will just apply a software fix and you’ll be on your way. They applied the fix I got a half a mile from the dealership and it started rebooting constantly again. I took it back in my service advisor said he immediately said I will have to order you a new radio. Fast forward one month and about six or seven calls to him to see what the status is and get in the same ole answer it’s backordered. I’ll file complaint with the national Toyota office and I get a resolution specialist calling me back within a day. I’m told that it’s on back order from Panasonic. With no ETA. In the meantime I try to use the USB plug below the radio and it’s not working either. A resolution specialist call me back from the national Toyota office yesterday telling me they had talk to Panasonic and it was still gonna be another two weeks that things are on back order.

Anybody else having problems?
I have a 2015 SR5 Tundra. I am having the same issues. I have not yet taken it into the dealer to trouble shoot.
 
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