Thanks for the advice thats exactly what ill do. Cant hurt anyone for them to check over it or reprogram. This is the reason I paid $770 to have a viper installed vs the cheaper brands. I know I paid to much but i did so I can take it back and have them fix any issues. When I called he didnt seem to have any problem taken care of whatever is wrong.I would just ask the shop to check the wiring on the bypass. You could do it yourself if you want, the connection guide is on idatalink's website, but I would think they would check for free based on your complaints. Just tell them you caught it and with the key in the ignition it did start.