Join Date: Nov 2018
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I am very irritated with the whole process of buying my new truck. Nothing out of the ordinary, I guess, but I never researched the cost data seriously until now, because I never really considered the "extended warranty" at sale time until this truck purchase- they caught me on "the new vehicles have all kinds of expensive computers in them these days"
I was quoted $6750 for the Toyota VSA and PMP. I was told that if I agreed, they would throw in a $550 Rhino bedliner, the Toyota wheel/tire protection plan and the 3rd party undercoating/fabric protection package, plus they'd finance it for 72 months instead of 60 months at 0%. The original offer was to pay for all 4 of these things, then they kept making things "free" until we got to this point. I don't remember all the exact numbers for the length of time of the coverages, and they didn't give me any documents with the quoted pricing when I left. They also said that while I could add the Toyota VSA at a later date, it would be much more expensive because my car would then be considered "used". They also said that I needed to commit before I left with the car to get this deal, or again, I'd be dealing with a "used" car, not a new car.
When they handed me the contract- it was presented to me as a "deep" discount to the Toyota VSA, with a cost listed for the undercoating/fabric protection package and a cost for the 0.9% financing for the whole loan term, and I think at least one other item. In fairness, they did say upfront that this is how it would be sent to Toyota, because TFS wouldn't accept it any other way. I became uncomfortable with whole thing, and told them maybe I should just not pick up the car until I had more time to think about it. At that point, they came back and said I could take the car on the original terms (none of the above addons) and then, if I wanted the VSA, PMP, etc., they'd rewrite the contract, as long as I decided by the next business day (which is today).
I'm irritated because, really, I'm not getting anything free, and I would still be paying more for the VSA than I need to, and they lied about my ability to buy the VSA later.
It's made me sour on the truck itself- which I got an ok deal on- though in hindsight, I probably could have done better on that price also.