Big thumbs up for Iron Cross customer service! - - Toyota Tundra Discussion Forum
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post #1 of 2 (permalink) Old 04-09-2015, 10:24 AM Thread Starter
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Big thumbs up for Iron Cross customer service!

I need to give some props to Iron Cross for their customer service. I bought their bumper unused, but not new off cl. It was a return or something like that, but it came with the wrong bracket. I bought the correct one directly from Iron Cross. I sent them an email about trading the unused wrong bracket($80) for their D shackles($50). They replied they had no use for the wrong bracket, but would send me the shackles for free. Not expecting that. So 2 new powder coated shackles show up yesterday. Sways my choice for new steps!

Now to get shackles on.

]2010 Tundra DC- Limited - Salsa Red, Readylift 8" , 20" Havoks w/37" Kunatis, Yukon 4.88s, NFab Step Bars, Stampede Flares, T Rex Grill, BLHM, Debadged, Dechromed Mirrors, Tinted Tailights, Trifecta Folding bed cover, Iron Cross Front Bumper, Fab Fours rear Bumper with aux backup lites, Interior Switch consolidation, LED footwell lights,P3 brake controller,

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post #2 of 2 (permalink) Old 04-10-2015, 12:45 AM
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good to hear about great service like that.

i had the same experience with PIAA. got some lights from a friend and was missing some brackets so i emailed them to see about a price on them. they just mailed me a set and had them about a week later no charge or shipping

2011 Toyota Tundra CM Limited 5.7L
TRD sway bar
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TRD dual exhaust
Gen 3 Tundra platinum 20" wheels

2007 Toyota Tundra DC Limited 4.7L sold
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