Join Date: Jan 2011
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Local shop wrecked my truck!
I dropped my truck off for the annual state inspection yesterday evening, and this morning they called to tell me it passed and was finished. About a half hour later I thought it was weird when I got another call from them, and the lady proceeded to tell me that they side swiped my truck as they were pulling it out of the service bay. Needless to say, I'm pretty mad and upset.
I haven't gone to look at it yet, but I'll be sure to take some pictures tonight and post them up. She said that they got the rear door and rear quarter (side of the bed), and that the truck is still driveable.
The lady said that they'll pay for the repairs at a shop of my choice, and the inspection is free... but unfortunately that doesn't make me feel better about the whole thing. There really isn't anything that they can do to make it better, so I've decided that I'll just make sure that it gets fixed right, and nothing comes back to bite me in a few years down the road.
I'm going to make sure to get the promise in writing before I take possession back, and that they'll work directly with the shop so no money has to go through my hands.
I decided to write this post for a couple reasons... to vent my frustrations, and to hopefully get some suggestions of things to make sure are checked/fixed when I take it to the body shop. I'm thinking that I'll take it to the dealer for the repairs. They work directly with a body shop right behind the dealership, and have a lifetime guarantee and are A+ rated with the BBB - for what ever both of those points are worth, but it does make me feel a bit better.
Like I said, I haven't seen it yet, so I'm not sure about the extent of the damage. Of course I'll want the body work repaired, I'll have them measure the frame to ensure that it wasn't bent or distorted, and that all the body panels line up properly and evenly.
Any other suggestions?