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Old 12-26-2012, 11:08 AM   #1 (permalink)
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Apparently Toyota does not recommend changing brake fluid.

NOT EVER. I just called to get a price for the service I plan to do to the Crewmax in January and said I wanted a 35K service plus a brake fluid flush. The lady said that is just not something they ever do as a general maintainance item. It is the 2nd time I have heard them say this. She said they would do it if I really wanted but they don't normally.

Apparently on new vehicles they don't really want to do anything AT ALL except for oil changes until the warranty is up. Every time I call and ask for anything other than an oil change or a tire rotation they act like I am a nut job for wanting to do it. I always have to explain that (A) I like doing things early, and (B) If I sprinkle the major maintenance items in throughout the first 5 or 6 years of maintaince I don't have to invest a ridiculous amount of time and money doing a bunch of different things at 90 or 100K.

What I really want to say is I am informed customer who knows what he wants to do to his vehicles and when and has no problem paying for it, so STFU and take my money and do the work. It seems like they have gone to an opposite extreme now. It used to be they always wanted to up-sell you. Now they don't want your money.
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Last edited by eharri3; 12-26-2012 at 11:16 AM.
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Old 12-26-2012, 11:19 AM   #2 (permalink)
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Well I haven't checked the maintenance schedule but brake fluid is hygroscopic and will absorb water and be way less effective so every 2-3 years I change mine and it should be on the schedule.
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Old 12-26-2012, 11:26 AM   #3 (permalink)
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Every time you do a service early, it gives you the chance to "reset" the warranty mileage for that particular component. For example, if you change the timing belt early, then the dealer will have to cover it until the new timing belt has been used for 60,000 miles or 5 years, while the truck itself may already be out of warranty. This is why they don't want to do it, they don't want to cover items they might not need to.
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Old 12-26-2012, 11:37 AM   #4 (permalink)
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It usually is that the person behind the phone knows nothing about car and truck brake fluid and goes by some list that the assistant service manager made up.
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Old 12-26-2012, 11:39 AM   #5 (permalink)
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Everytime I take my corolla or tundra in, they try to sell me a brake fluid flush.
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Old 12-26-2012, 11:41 AM   #6 (permalink)
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That is wierd. Both times I have inquired about it at my dealership they act like it is the dumbest idea in the world to ever touch it until there is a problem.
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"Dude asked me why I bought a Toyota and not a Dodge. I said I used to drive a Dodge, until someone did me a favor and explained to me that the whole front suspension isn't normally supposed to be an annual maintenance item."
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Old 12-26-2012, 11:44 AM   #7 (permalink)
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Don't wait until it looks like this.

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Old 12-26-2012, 11:45 AM   #8 (permalink)
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No you are mistaken, the dealer is not on hook to extend the warranty for that specific component just 'cause you replaced it early. The manufacturer would have to warrant it not the dealer. And all dealers love warranty work.
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Old 12-26-2012, 11:48 AM   #9 (permalink)
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No you are mistaken, the dealer is not on hook to extend the warranty for that specific component just 'cause you replaced it early. The manufacturer would have to warrant it not the dealer. And all dealers love warranty work.

I have heard that depends. On alot of smaller jobs more hours are allocated for it than are needed so they do well. On the bigger ones toyota under-estimates repair time so they get boned. It is why I hear alot of them will turn a blind eye to big ticket stuff that is showing premature wear until the warranty expires. And then all of a sudden, out of nowhere the same guys who saw no evil and heard no evil for the last 60 thousand miles become the Sherlock Holmes of master mechanics.

I am moving my MIL to Florida next year and want to do a full transmission fluid change towards the end of the year right after the trip. The truck will be close to 5 years old but probably will only have about 40K on it at that point. When I make that call I am afraid they might try to have me committed.
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Last edited by eharri3; 12-26-2012 at 12:00 PM.
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Old 12-26-2012, 11:56 AM   #10 (permalink)
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There is a industry standard warranty repair rate for all dealers so I don't understand how this would be the case and since I was a service adviser for one of the biggest dealers in Canada I can say this the book rate is usually fairly generous and the tech's do well, now warranty rates are a little tighter but still good especially for a good tech. lol hopefully no straight jackets are in your future but might I suggest a different dealer

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Old 12-26-2012, 03:12 PM   #11 (permalink)
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I have gone to a dealer for oil changes and they always try the power steering and brake fluid change IN NEED OF CHANGING.
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Old 12-26-2012, 03:55 PM   #12 (permalink)
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I never have understood why brake fluid was not included as a normal scheduled maintenance item. I do know BMW typically says to do it. Most motorcycles also have it in their schedules.

I do mine every 2 years. Made a bleeder device from an old Land Cruiser axle breather. One man operation.
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Old 12-26-2012, 06:12 PM   #13 (permalink)
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Toyota also has no recommended time or mileage for power steering fluid replacement. But they recommend it is inspected every service. Honda recommends every three years, I am not sure of the others. It shocks me thought that they feel that because the manufacture doesn't recommend it it doesn't need to be done.

Brake fluid is the only fluid you can replace that the customer will notice an immediate difference for the good, that is one reason i love doing them
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Old 12-26-2012, 06:31 PM   #14 (permalink)
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Absolutely, power steering fluid is also hygroscopic and even though it's not on a regular maintenance schedule the dealer should be at least knowledgeable about this. It obviously helps if people went to the dealer especially the same dealer (although I'm for a system wide link to all dealers ) so they can at least be aware of the maintenance history to help advise the customer.
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Old 12-26-2012, 06:41 PM   #15 (permalink)
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At 85K miles the dealer told us we needed to have our brake and power steering fluid changed. The dealer also recommended to get the brake fluid changed when brake service was required.
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