[rmjdrift]

First off I will make the observation that spelling is not important at JBA, lol sorry it was obvious.

Seems like customer service is weak, and here everyone sees it. I work for one of the largest performance brake companies, as well as run my own business. I understand that JBA is the manufactuer and Massive sold the product and responsible to handle the refund, but in a situation where the products was so defective, I believe that the manufactuer should have stepped in to help buffer the situation.

All in all JBA, not Massive looks bad in this picture.