[CLToy]

Wow...I am sure that there had to have been something else going on confounding the issue here, but I am not sure why the customer has to constantly remind the dealer to get the refund or call tag once it has been decided to do so. Since the call tag was not promptly dealt with, it seems as if you are blaming the customer. Brad, I am sure that this is not what you meant to say. No response is necessary...just a random thought.

I have heard in many other threads that JBA makes a good product; however, I have learned a lot in this thread. Good to see both sides so that consumers can make an informed decision. I wish JBA and Hava the best of luck and hope that this issue can be resolved without additional mud-slinging.

I have shifted my focus back to my supra, but maybe I will enhance the Tundra at a later date.