Quote:
Originally Posted by Brrr 10 below
...But in all seriousness, I agree as far as Toyota's piss poor service...
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I hate to say, I don't think that it is only Toyota.
In general customer service is as bad as ever everywhere.
Starting that if you ask the "Customer Service Rep" for the name, you get only a first name.
Before I had my 03 Tundra, I had an 99 Audi A6 Avant.
For 3 years Audi was unable to repair the fuel sensor.
All Audi came up with was "we apologize" and to fill up the vehicle all the way and set the day trip counter to 0 and then to fill it again when reaching 200 miles!
Of cause Audi had no way for the customer to deal with the vehicles on-board computer harassing the driver with loud bell ringing und “waning signs” in the display for fuel, even if the tank was full!
But yes, I was never before told that the time of a factory rep was more valuable then mine!