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I love how everytime someone comes on here with a complaint or a problem people start bashing them and calling them a troll. Then they start with the "you don't even own a Tundra" crap. This guy has a problem and is looking for advice or to just vent.
I have also gotten crappy service from where I bought my truck and so I went to another dealer who was really nice. Then I decided that I needed to throw some weight around and see if I couldn't get this taken care of. We will see how it goes. I was already able to make the sales manager speachless when I told tehm the dealer where I didn't buy my Tundra offered to take care of my bumper rust problem when they would not. Hopefully I can put them back in their place. I am the customer and their job is to take all reasonable steps to make me happy. I shouldn't have to jump through hoops. They wanted me to leave my truck with them all day so the area rep could look at it. I said I needed an appointment as I worked all day and they refused.
Everyone was calling me a troll a few months ago because I posted up a letter about the fact that Toyota says not to sit or stand on the tailgate. I don't know why some people can't accept the fact that Toyota is not perfect.
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