|
Dealer problems...Common theme here
Hi all,
I've noticed a common theme among the dealer/vehicle problems here, and my own experience has shown it is true...
It appears the Toyota Dealers are much harder to deal with than other car makers. My own Toyota experience has been a difficult one to say the least: My truck has been a real lemon yet you will not find anyone who babies their truck more than me (I'm that guy that you see doing 60mph on the interstate, 5 mph on the dirt roads, has towels on my mats on my carpet, and cuts the suggested maintenance intervals in half)...yet every time I have a problem, the dealer is quick to either dismiss or blame me.
I was thinking I needed to change dealers, yet nearly every comment on this site by others seems to be similar to my own experiences. I am hearing people afraid to change their own oil for fear of warranty problems. I keep reading about people constantly being dismissed by the dealer, only to call Toyota, meet a rep, and then be dismissed by them as well (quite a few posts listed in the top 20 right now express this). Even posts about being carefull towing because the dealer might try to prove you towed too much and void the warranty.
I've owned at least 1 new truck by each of Ford, Dodge, and Chevrolet, and even with the biggest lemon of them all (a Chevy Colorado) I never ONCE had a dealer accuse me of causing the damage, or try to void my warranty...NOT ONCE!!! My Toyota dealer, on the other hand, has tried to blame me EVERY TIME!!!!!
What gives?
|