View Single Post
Old 06-21-2007, 04:53 PM   #7 (permalink)
mainliner
Member
 
mainliner's Avatar
 
Join Date: Mar 2007
Posts: 80
Quote:
Originally Posted by hayseed View Post
Thanks for the feedback on the front license plate holder.

The whole delivery process at the dealership was a major cluster ?uck.
I arrived at the agreed to time to pick up the truck. I hadn't been washed or prepped, they lost the insurance card, couldn't find the keys, I had to go put gas in the truck myself, no floor mats available that were suppose to be installed, the bedliner looked like a mud wrestling match had been held in it even after washing, on and on and on. My son and I spent over 3 1/2 hours at the dealership trying to take delivery. That is why we weren't about to give Toyota anymore of our business.
Talk to the general manager at the dealership and tell him how you feel. If you do not get satisfaction from him. Call TMS customer service number 800-331-4331 to tell them your dissatisfaction with the treatment you received at the dealership when purchasing your new truck.
mainliner is offline   Reply With Quote