Quote:
Originally Posted by hayseed
Thanks for the feedback on the front license plate holder.
The whole delivery process at the dealership was a major cluster ?uck.
I arrived at the agreed to time to pick up the truck. I hadn't been washed or prepped, they lost the insurance card, couldn't find the keys, I had to go put gas in the truck myself, no floor mats available that were suppose to be installed, the bedliner looked like a mud wrestling match had been held in it even after washing, on and on and on. My son and I spent over 3 1/2 hours at the dealership trying to take delivery. That is why we weren't about to give Toyota anymore of our business.
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Talk to the general manager at the dealership and tell him how you feel. If you do not get satisfaction from him. Call TMS customer service number 800-331-4331 to tell them your dissatisfaction with the treatment you received at the dealership when purchasing your new truck.