[hayseed]

What is it with the Tundra salesmen? I have been trying to buy a 07 Tundra, SR5, Double Cab, since early April. After going to five dealerships and talking to seven salesmen, I have not gotten the same story twice as far as configurations and price for this vehicle. You would think you were in a Ford, GMC, or Chrysler dealership with the total lack of knowledge on the product they are selling.

Some of the issues are:
• One dealership said to get the TRD package on a SR5 you have to get the bucket seats. Others said no.
• Another dealership said to get the XM radio option I had to get the high end radio. Others said no.
• Another dealer told me it was very difficult to get the XM option.
• Another dealer told me it was almost impossible to get the rear under seat storage option.
• Most of the dealerships told me it was my problem to work with the service department to get the dealer installed options. Seems that the sales and service departments don’t work together.
• They all are telling me to buy the 100K extended warranty. I was buying a Toyota because I expected it to not fall apart after 36K miles like Ford, GMC and Chrysler.
• I was told I couldn’t be given a firm price on a Tundra that had to be ordered because Toyota might drop dealer incentives by the time the truck was delivered.
• A friend gave me a name of a Toyota dealer he liked working with. I talked with two people there ten days ago and still haven’t gotten a response.

This is only a partial list of the issues that I have been trying to sort out. It would be nice to know if I order something what it will really have on it and what the price is. Looking at some of the other postings that have been made, I get the impression there are others with similar issues. It will be difficult for Toyota to meet there 200K sales projections if they make it this difficult to get the truck you want.

Time to stop by the Chevy dealer and see if they have a clue.

Anyone got a good Toyota dealership in the Northeast (Connecticut)?